Privacy Policy

Last updated: 16 May 2026

Eisenberg Solutions Ltd respects your privacy. This policy explains how we collect and use personal information submitted through this website or by contacting us directly.

1. Who we are

Eisenberg Solutions Ltd is an independent family advisory business based in the United Kingdom.

For privacy questions, contact:

Eisenberg Solutions Ltd
Email: info@eisenberg-solutions.com

2. Information we collect

We may collect the following information when you contact us:

your name;
your email address;
your telephone number, if provided;
your organisation or family office, if provided;
any information you choose to include in your message.

We do not knowingly collect sensitive personal information through this website.

3. How we use your information

We use your information to:

respond to your enquiry;
communicate with you about our services;
arrange meetings or follow-up discussions;
maintain basic business records;
comply with legal or regulatory obligations where applicable.

4. Lawful basis

We process your personal information where it is necessary for our legitimate business interests in responding to enquiries and managing professional relationships.

Where we are required to keep records for legal, tax or compliance reasons, we process information to comply with legal obligations.

The ICO notes that organisations must identify a lawful basis for each processing purpose under UK GDPR.

5. Sharing your information

We do not sell your personal information.

We do not share your information with third parties for marketing purposes.

We may share information only where necessary with:

professional advisers, such as lawyers or accountants, if required;
technology providers that help operate our website, email or business systems;
regulators, tax authorities or other public bodies where legally required.

6. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

If you make an enquiry but do not become a client, we will normally delete or anonymise your information after 24 months, unless we need to keep it for legal or business record purposes.

7. Your rights

Under UK data protection law, you may have the right to:

access the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
complain to the Information Commissioner’s Office.

You can contact the ICO at www.ico.org.uk.

8. Cookies

This website uses only essential cookies necessary for the operation of the site.

If analytics or marketing cookies are added in the future, this policy will be updated and, where required, consent will be requested.

9. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this website.